Training scores tell you how the course went. Not whether anyone changed.
On one rollout, reports looked perfect for months. Then a manager began taking leave at every month-end, because that was when the reports had to be run in the new system, and he had never learned how. Someone else was doing it for him.
Training score100%
Adoption0%
We are not a change management firm.
We do not sell months of consultant time, stakeholder maps, communication plans or readiness surveys, and we do not run your transformation.
Your managers own adoption, and responsibility rises with each level, up to the CEO. We assess the risk, give your managers the method, and check that it is working. When we leave, the capability stays.